Indians and other visa applicants worldwide are facing disruptions in scheduling US visa appointments and paying fees due to a key US government website experiencing technical problems.
The US State Department's USTravelDocs.com has been experiencing ongoing technical issues, preventing visa applicants from applying for visas, paying processing fees, and scheduling visa interviews.
Users are reporting long delays in accessing their accounts, payment failures, login errors, and in many cases, being unable to access the website at all.
The disruption is significant for Indian applicants as USTravelDocs.com is the main platform used by US consulates and embassies in the country.
The problems are affecting applicants across all major visa categories, including tourist visas, student visas, work visas, and family-based immigration visas.
The US State Department has acknowledged the technical issues and is working to resolve them, but the disruptions are happening at a particularly difficult time with rising demand for US visas ahead of the summer travel season and the upcoming FIFA World Cup 2026.
