LPG Scam Alert: Indane, HPCL, Bharat Gas Warn of OTP Fraud

Indane, HP Gas, and Bharat Gas warned users to not share their Delivery Authentication Code over the phone, as scammers impersonate officials to steal funds.| India News

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Oil marketing giants Indane, HP Gas, and Bharat Gas have issued a fresh advisory for domestic LPG consumers following a surge in digital delivery scams.

The companies have warned users against sharing their Delivery Authentication Code (DAC) prematurely, as cyber-fraudsters increasingly pose as agency officials to siphon funds from linked bank accounts.

Scammers are sending fraudulent SMS and WhatsApp messages that mimic official delivery alerts, and customers are receiving calls shortly after the message, with the fraudster claiming that the cylinder delivery will be cancelled unless the DAC/OTP is shared over the phone for "verification."

Once the code is provided, scammers gain access to the victim’s consumer profile or linked financial apps.

Gas agencies have clarified that no employee is authorized to collect the DAC via phone call, WhatsApp, or third-party links.

Consumers are advised to book through official apps like IndianOil One, Hello BPCL, or the HP Pay app to ensure end-to-end security.