GS Labs agreed to a $4.87 million settlement after a lawsuit accused the company of overcharging customers for COVID tests and using unfair business practices. Eligible customers in 18 states may be able to claim money back if they were overcharged, charged unexpected fees, or received COVID test results later than promised.
The investigation found that GS Labs charged much higher prices than normal for COVID tests, often failed to provide test results within the promised three-day timeframe, and charged administrative fees that customers were not expecting.
State investigators alleged that nearly 30,000 customers paid far more than normal market prices for their tests, and hundreds of thousands of customers received their test results later than promised.
Those affected by administrative fees may share approximately $1.7 million from the settlement, while those who received delayed results may share about $1.8 million.
People who believe they are eligible can submit a claim through the GS Labs settlement website.
