Delhi Chief Minister Rekha Gupta announced the implementation of a new traffic challan system, designed to be fully digital, time-bound, and accountable. The system aims to improve compliance with traffic rules, reduce road accidents, and curb violations.
Under the revised system, violators will no longer be able to directly approach courts to contest challans. Instead, they will have 45 days to either pay the fine or challenge it before a grievance redressal officer through the online portal.
Violators who commit five or more traffic violations in a year will be classified as 'serious offenders' and may face suspension or disqualification of their driving license. The new system will automatically generate challans for violations captured through cameras and digital surveillance systems.
Motorists are advised to update their mobile numbers and addresses on their driving license and vehicle RCs to avoid inconvenience. The new system will also issue daily electronic notices for non-payment, and continued non-payment will lead to restrictions on all vehicle-related services.
Payments can be made through electronic modes, and the grievance redressal officer will be required to upload a decision on the portal within 30 days. In cases where necessary, police or authorised officers may also impound violating vehicles.