IndiGo Flight Crisis Eases as 137 Routes Resume Operations Amid Widespread Cancellations
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IndiGo has been struggling to recover from operational disruptions that have led to widespread flight cancellations and delays. On Sunday, the airline cancelled 650 flights, affecting thousands of passengers. The disruptions, which have been ongoing for six days, have resulted in over 2,000 cancelled flights and left many stranded at airports. According to reports, Hyderabad airport saw the highest number of cancellations with 115 flights grounded, followed by Mumbai with 112 cancellations and Delhi with 109. The Directorate General of Civil Aviation (DGCA) has issued a show cause notice to IndiGo CEO Pieter Elbers, holding him accountable for 'significant lapses in planning, oversight, and resource management.' The civil aviation ministry has stepped in, directing IndiGo to clear all pending refunds to passengers by 8 pm on Sunday and imposing fare caps on domestic flights. The ministry has also asked the airline to return separated baggage within two days. IndiGo has formed a crisis management group to monitor the situation and is working to stabilise operations by December 10. In a bid to ease the crisis, the airline has secured temporary relief from the DGCA, allowing pilots to do six landings in a night. IndiGo operated 1,650 flights on Sunday, out of its usual 2,300 daily flights. The airline has apologised for the disruptions and is working to restore network connectivity, with over 95% of its routes already re-established.
