Actress Mehreen Pirzada Slams IndiGo Airlines for Misleading Customers on Flight Delays
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{ "title": "Actress Mehreen Pirzada Slams IndiGo Airlines for Misleading Customers on Flight Delays", "article": "Actress Mehreen Pirzada has taken to social media to express her frustration with IndiGo Airlines over constant flight delays. Despite the airline's struggles due to new crew duty rules, passengers are facing significant disruptions, with some stuck at airports for days. Pirzada claims that IndiGo's app is misleading customers by showing flights as 'on time' until the moment of cancellation. According to Pirzada, the airline's negligence is unacceptable, especially considering the DGCA's new rules, which should have allowed IndiGo to adjust their schedules accordingly. She demands that the airline takes responsibility for the chaos, explains the situation to passengers, and provides compensation for those stranded. In response, an IndiGo spokesperson assured Pirzada that her flight is currently operating on schedule and promised to update her on any schedule changes. However, the airline's response has sparked further criticism from passengers and industry experts alike. The Ministry of Civil Aviation has directed IndiGo to take measures to resolve the disruption to flight schedules, including providing refunds, hotel accommodations, and lounge access to affected passengers. The DGCA has also granted IndiGo a temporary exemption from certain crew duty regulations to help stabilize flight operations. The ongoing controversy highlights the need for airlines to prioritize transparency and accountability in the face of disruptions. As the investigation continues, passengers can expect IndiGo to take steps to rectify the situation and provide a smoother travel experience."
