Singer Chappell Roan is addressing the claim that her security was rude and mistreated Brazilian soccer star Jorginho Frello's 11-year-old daughter in a hotel in São Paulo.
The singer took to her Instagram Stories to clarify the incident, which sparked backlash on social media after Frello detailed a “very sad situation” that occurred while his wife and daughter were staying at the same hotel as the singer, who was playing at Lollapalooza Brazil.
Chappell Roan said she didn't see the woman and child, and her security didn't come up to her. She added that it's unfair for security to assume someone doesn't have good intentions without reason.
The singer apologized to the mother and child, stating she doesn't hate children and that the incident made her sad.
Jorginho Frello posted a statement on Instagram Stories, detailing that his wife and daughter were staying at a São Paulo hotel when they spotted the singer at the hotel restaurant during breakfast.
A security guard allegedly confronted his family, speaking in an extremely aggressive manner and accusing his daughter of disrespect and harassment.