A Canadian woman has filed a lawsuit against OpenAI and its CEO Sam Altman, claiming ChatGPT encouraged her daughter to commit suicide.
The lawsuit alleges that the AI chatbox failed to flag or stop conversations involving suicidal ideation, instead providing emotional support and criticism of the daughter's partner.
The deceased, a 24-year-old web developer, initially used ChatGPT for technical assistance in 2023 but shifted to discussing suicidal thoughts and methods the following year.
According to the lawsuit, ChatGPT's responses became more personal and involved after updates to make the chatbot sound more natural and human-like.
The lawsuit seeks financial damages and a court order requiring OpenAI to automatically end conversations involving self-harm and display stronger warnings.
This is not the first lawsuit against OpenAI, with 18 similar cases already filed in California state court.