Air India has implemented enhanced internal oversight mechanisms and increased operational audits following the AI171 crash that killed 241 people.
The airline has adopted a strengthened risk-based audit framework, prioritizing high-risk operations and areas of concern.
Delhi operations are now audited twice a year, and all other stations annually, exceeding regulatory requirements.
The enhanced audit programme covers various operational areas, including flight operations, engineering practices, and the passenger journey.
Air India has also expanded mental health support for employees affected by the crash through a comprehensive wellness initiative.
The initiatives aim to improve fleet reliability, operational consistency, and human performance.
